Tips for Improving the Experience of Office Guests
Designing the office reception is one thing that the management should not ignore. It is one of the best opportunities to create a lasting first impression amongst guests, especially potential clients. That being said, keep on reading as we provide some tips on the things that can be done to provide guests with a better experience from the time they enter until they leave.
Go Digital in the Reception
With modern software and applications like Greetly, registration and the issuance of office visitor badges can now be automated. There is no need to employ a full-time human receptionist in the front desk as the functions can now be replaced by a modern technology. This can help to speed up the process of the check-in of guests, minimizing waiting time in the lobby.
To know more about how to take visitor registration in a digital platform, check out www.greetly.com.
Provide Comfortable Furniture
Modern offices are innovating to improve happiness. This is true even in the case of designing the front office or the waiting area for guests. It is important to provide comfortable seats. This way, the visitors will not mind the time they need to spend waiting. It should not be too soft or too firm.
Mind the Temperature
It is not only about what the eyes can see but also what the guests can feel during their visit. Therefore, it is important to watch out the temperature in the lobby or the rest of the office. It should not be too hot or too cold.
The management does not need to spend a fortune to provide refreshments to its guests. A water dispenser will be more than enough. Having coffee and tea available will also be good. If possible, provide a jar with cookies, candies, or chocolates.
One thing that guests hate the most is having to wait in the lobby without having anything to do. It will help to offer any form of entertainment. For instance, having a TV will be good. It will also help to have some magazines and newspapers to keep the visitors occupied while they are waiting.
This is especially true if the office is in a large building. Having signs available will help to direct the guests on where exactly they should be going. For instance, there should be signs pointing to the toilet or the exits. These signs should be visible. Otherwise, they will be useless.
Keep it Clean
By keeping the office neat, especially the reception, it will be easier for guests to be impressed. There should be trash bins available so that garbage will not be scattered all over the place. The front desk and the tables in the lobby should be also free of any unnecessary items that can be an eyesore.
With the things that have been mentioned above, your guests are sure to have a memorable experience after visiting their office. This makes it easy to establish a good impression and reputation.