4 Important Things You Should Know About Setting Up a Virtual Patient Account and First Visit
You’ve heard great things about virtual medical visits, including the high quality of care and the way virtual doctor visits save time and money. You’ve decided this is a resource you want to make part of your health care planning. Here are four things that you should keep in mind as you move forward with this idea.
Setting Up an Account in Advance Helps
While it is possible to set up an account fairly quickly, do you really want to wait until some type of illness occurs? You won’t be at your best in term of providing information if you are feeling bad. A better solution is to establish your account now and make sure everything is in place. When the day comes and you do need medical attention, the process of getting to visit with a Peterborough family doctor will be much easier.
Supplying Your Medical History in Advance Matters
When you set up your account, there’s the option to add medical history to your profile. Take the time to add that data up front. This provides the opportunity to read through the information and make sure you didn’t leave anything out. Remember that having complete details about your personal medical history as well as details about your family history will help the doctor when it’s time to come up with a diagnosis and recommended treatment.
You’ll Talk With a Patient Care Advocate First
One of the things you’ll notice that is a little different with virtual doctor appointments is that many health care professionals utilize patient advocates to handle the initial fact gathering. When you do log in and request time with doctor, you will first be routed to an advocate. That advocate is there to go over your symptoms, ask some clarifying questions, and in general make sure as much data as possible is collected before your meeting with the doctor. All the data the advocate collects is routed to the doctor before the actual meeting, something that helps to speed up the process considerably.
Remember your advocate will be back after you see the doctor. That’s to ensure any prescriptions are sent to the right pharmacy, arrange for any follow-up visits the doctor would like to plan, and answer any questions you may have about payment or other matters.
The Doctor May Refer You to a Specialist
While many ailments can be successfully diagnosed during a virtual doctor visit, some situations do call for referring the patient to a specialist. If that’s the case, rest assured that the Okanagan family doctors who provide this type of support to their patients will work closely with specialists to ensure you have the best of care. The appointment will be made before the virtual session ends so you will know exactly what needs to happen next.
Now is the perfect time to set up your virtual account and make sure everything is in order. While you may not need it for some time, it will be a comfort to know that medical help is no further away than your smartphone.